Help centre
How can we help?
Answers about signing in, connecting the app, codes, subscriptions and your family's data.
Can't find your family?
Tell us which device your child played on and how you signed in there. We show you the way back.
Getting started
Accounts and sign-in
Connect the app
Codes and offers
Subscriptions
Privacy and your data
Still need help?
Write to us and we will help. Tell us your support code or Player ID if you have one.
Or write to us at hello@jupo.world